Testimonials
Testimonials about Thrills RV
We are completely new to camping. We bought a small travel trailer 2-3 months ago from a small dealer (not Thrills) near our house. It is the right size for the 2 of us and our 2 dogs.
We took it on a 2-night “shakedown” trip to try it out. The first morning we discovered the shower drain had a big leak! We removed a panel and immediately saw the drain connection was misaligned but could not fix it due to the accessibility. It was before dealer hours, so I called our old dealer and left a VM.
The next day, after getting home I called that dealer. We found out they were no longer a dealer for Prime Time and could not help us, though they were trying to get special dispensation. But even if they did, they could not have helped as they were busy in service for at least a week and we need to leave in 10 days for a “real” camping trip.
Enter Thrills RV. I called them that day (Friday) and explained the situation. I took it in on Monday at 11am and it was done by 4:30pm. They also replaced the wall charging USB ports as neither worked. This was done under warranty (even though it wasn’t purchased there) as we have not seen a bill. Later, Jared walked us through winterizing step by step so next year we can do it ourselves.
Needless to say, Thrills RV is now our dealer. We expect to use them for any and all trailer needs. We are not shills, just very satisfied customers. - Jeff from Fort Wayne, IN
I stopped with a light problem on my trailer. They stopped what they were doing and chased the problem to a defective light fixture for me. They asked nothing for the time spent tracking this down. This is a very friendly staff and were genuinely concerned with my problem. I could not have asked for better service. - Scott from Sidney, IN
Customer Service, Care, Information, Environment, Follow Up, No Over Pricing, No Hidden Costs, etc..
I've owned my 2017 Vengeance Toy Hauler now for 9 months, and I am so Happy Grateful I found Thrills RV. After searching for months, visiting multiple dealerships, and walking through more units than I can remember, I finally found Thrills RV. This owner operated Husband & Wife Duo are doing everything right. I drove 1.5 hours to get to their location and I'm so happy I did. I walked in nervous, exhausted and defeated. I left Happy, Grateful, and Determined. This awesome Duo went above and beyond to find the perfect unit for all my needs and got it for me at a very reasonable price. My camper has held up well. With minor issues that come with the territory of being a fulltime RV'er. My message to you, if you are looking make sure you take the drive to Thrills, Its Worth It..:)) - Kiki from Myrtle Beach, SC
Ive been a plumber for 20+ years but I couldnt figure out how to dewinterize my camper. They sent a tech out to my campsite and got us squared away. Grateful - Kent from North Manchester, IN
CUSTOMER SERVICE and the Overall Buying experience….was the best I have seen in a Very Long time. - Tam from Milford, IN
They are easy to work with and they do what they say they will do. I highly recommend Jarod and Rachel for all your RV needs. And the staff is great, too! - Kevin from Columbia City, IN
We were in the market for an RV and Jared shared so much knowledge with us. He knows more about the specific RV’s and their options and the RV market than anyone else we have spoken with. He gave us honest opinions and went above and beyond to help us find what we were looking for! Good honest people, highly recommended! - Bryan from BETHEL, WA
We stopped in last fall, not really knowing what we wanted. We had many questions and were not sure what would fit our needs. Jared was willing to listen to our concerns and answer our questions. He helped us decide what was best for our camping adventures. He set us up with a deal we could not resist. We just finished our first trip in our 5th wheel. Had a great time. Thanks to the time put in by the staff at Thrills RV, we were able to understand the ins and outs of the operations.
They took time before our trip to do a walk through with us pointing out how it all worked. We were able to relax and enjoy our time camping. - Jeff from Columbia City, IN
The owners are so warm, helpful, and informed about RVs. You can trust them to give you a good deal and to go above and beyond. This place is everything that is good about small business! We are so glad we did not buy from a large dealer! - Kim from Fort Wayne, IN